Centerbeam AI

Solutions

Voice for hands-occupied work — and beyond

Nova powers mission-critical hands-free workflows in the field, lab, cleanroom, warehouse, and cab. It also handles customer support, onboarding, and intake for teams that need a voice layer without building one.

By Use Case

Hands-free, mission-critical workflows

Field Service & Utilities

Technicians at wind turbines, in electrical cabinets, or under vehicles use voice to access work orders, log inspections, and order parts — hands on tools, eyes on the machine. Offline and poor-connectivity modes included.

Mobile Biometric & Health Capture

Apps that capture 3D facial scans, dermatology images, or biometric data guide users through the capture flow by voice. Nova speaks corrections in real time and listens for 'ready,' 'redo,' or 'next' — no screen contact required.

Warehouse & DVIR

Voice-directed picking, hands-free Driver Vehicle Inspection Reports, and multilingual fleet workflows. SDK-first means you integrate with your WMS, TMS, or ELD — no proprietary headset lock-in.

Laboratory Bench Work

Gloved scientists in fume hoods and BSL-2 cabinets interact with protocols, timers, and ELN/LIMS systems by voice. GxP audit trail and scientific lexicon included. [OPEN: confirm ELN/LIMS adapter availability at launch]

Semiconductor & Wafer Inspection

Cleanroom operators in bunny suits run inspection recipes and triage defect maps by voice. Edge-deployable, no cloud egress, speaker-ID for SECS/GEM traceability. Supports multilingual operator teams across Taiwan, Korea, Japan, and Germany.

Nova also powers

Customer Support

Resolve tier-1 issues with agents that understand context, follow policy, and escalate when needed.

Healthcare Intake

HIPAA-compliant agents for patient intake, scheduling, and pre-visit assessments.

Banking Concierge

Secure agents for account inquiries, transaction support, and financial guidance.

IT Helpdesk

Automated ticket triage, password resets, and system diagnostics through voice interaction.

Training & Enablement

Interactive voice-based training, onboarding, and knowledge assessment at scale.

By Industry

Industry-specific compliance and workflows

Industrial & Field Operations

Voice-guided work order management, inspection logging, and hands-free diagnostics for field technicians in utilities, oil & gas, and trades. Offline mode, VAD-tuned for outdoor and industrial noise.

Life Sciences & Pharma

GxP-compliant voice interaction for gloved lab scientists. Protocol step orchestration, timer management, and automatic note capture into ELN/LIMS. Scientific lexicon, 21 CFR Part 11 audit trail. [OPEN: confirm 21 CFR Part 11 audit trail scope]

Semiconductor & Advanced Manufacturing

Cleanroom-ready, edge-deployable voice layer for inspection, metrology, and job-setup workflows. Speaker-ID for traceability. No cloud egress.

Healthcare & Telehealth

HIPAA-compliant agents for biometric capture guidance, patient intake, and pre-visit flows. Low-latency on mobile, event-driven prompts, 100 languages.

Transportation & Logistics

Voice-first DVIR, HOS logging, and dispatcher coordination for multilingual fleet drivers. Cabin-noise VAD, ELD platform integration, FMCSA-compliant logging. [OPEN: confirm ELD partner integrations at launch]

Finance

PCI DSS-ready agents with transaction security and regulatory compliance.

Retail

Omnichannel voice support with inventory awareness and order management.

Telecom

High-volume customer service with network diagnostics and account management.

Ready to build hands-free voice into your next product?