Use Case
Logistics Voice Agent — Pick-by-Voice and Shipment Tracking
Centerbeam's voice agent provides pick-by-voice workflows, real-time shipment status, inventory queries, and exception handling — integrated with WMS and TMS without proprietary hardware.
Problem
Warehouse pickers and logistics coordinators handle product with both hands throughout shifts. Screen-based WMS workflows slow pick rates and introduce errors at the point of pick.
Industries
3PL, Distribution, E-commerce Fulfillment
Centerbeam Solution
Centerbeam's voice agent provides pick-by-voice workflows, real-time shipment status, inventory queries, and exception handling — integrated with WMS and TMS without proprietary hardware.
Voice Workflow
- 1Picker logs in by voice at shift start
- 2Nova reads pick instructions from WMS
- 3Item, location, and quantity confirmed by voice
- 4Pick recorded — no scanner required
- 5Exceptions routed by voice command
Benefits
- Faster pick rates without scanners
- Reduced pick errors at point of execution
- Multilingual support for global workforces
- WMS integration with no proprietary hardware
Frequently Asked Questions
What is the Logistics Assistant?
Centerbeam's voice agent provides pick-by-voice workflows, real-time shipment status, inventory queries, and exception handling — integrated with WMS and TMS without proprietary hardware.
What industries use this?
The Logistics Assistant is used in 3PL, Distribution, E-commerce Fulfillment. Centerbeam's voice agent platform supports edge deployment, and integration with industry-specific systems for all of these environments.